Refund Policy

At, we are committed to ensuring your satisfaction with every purchase you make from our website. Please review the following Refund Policy to understand our guidelines and procedures regarding refunds:

1. Eligibility for Refunds

We strive to provide high-quality products and services to our customers. If you are not entirely satisfied with your purchase, you may be eligible for a refund under the following circumstances:

  • Damaged or Defective Products: If the product you received is damaged, defective, or significantly different from the description on our website, you may request a refund.

  • Non-Delivery: In the event that your order does not arrive within a reasonable timeframe or is lost during transit, you may be eligible for a refund.

2. Refund Process

To initiate a refund request, please contact our customer service team within 10 days of receiving your order. You can reach us via  or 417-485-6200. Please provide detailed information about the issue with your order and any supporting documentation, such as photographs of damaged items.

Once we receive your refund request and verify your eligibility, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase. Please note that it may take 15 business days for the refunded amount to reflect in your account, depending on your financial institution’s processing time.

3. Exceptions

Please be aware of the following exceptions to our Refund Policy:

  • Customized or Personalized Items: We do not offer refunds for customized or personalized items unless they are damaged or defective upon receipt.

  • Final Sale Items: Items marked as “final sale” or “non-refundable” are not eligible for refunds unless they are damaged or defective.

4. Contact Us

If you have any questions or concerns about our Refund Policy, please don’t hesitate to contact us at  or 417-485-6200. Our dedicated customer service team is here to assist you and address any inquiries you may have.

Thank you for shopping at We appreciate your trust in us, and we are committed to ensuring your satisfaction with every purchase.